What to Expect/Bring
Please bring all
- Insurance cards
- Picture ID
- Proof of household income (if applicable)
- Prior medical reports if you have them (if you are a referral)
Question: 1 What is a FQHC?
Answer: A Federally Qualified Health Center (FQHC) is a type of provider which provides quality health care services to the under-insured and insured residents within a certain community. FQHC’s do not discriminate against anyone regardless of their ability to pay for quality health care services.
Question: 2 What types of services does RPHCC offer?
Answer: We provide Primary Health and Dental Care Services for all age groups. We also provide Behavioral Health Counseling and Enabling Services.
Question: 3 Is this a free clinic?
Answer: No, we are not a free clinic. We do however, provide services to all individuals regardless of their ability to pay. Our clinic works on a Sliding Fee Scale for the uninsured.
Question: 4 Can I schedule an appointment or walk-in?
Answer: Calling to schedule an appointment is encouraged to ensure you receive a set date and time. Walk-ins are always welcomed, (based on scheduling and provider availability.)
Question: 5 What type of payments are accepted?
Answer: We accept third party payments from Medicaid, Medicare, and Private Insurance. We also accept cash, checks and all major credit cards for our Self-Pay patients. In addition, we offer a Sliding Fee Scale based on income and family size.
Question: 6 What documents are needed when I arrive for my appointment?
Answer: A Louisiana State I.D. (U.S. passport or Driver’s License), social security card, proof of household income and insurance card.
Question: 7 What are the hours of operation?
Answer: Medical, Dental and Mental Health Hours of Operation – Monday and Thursday 8AM-5PM, Tuesday 10AM – 7PM, Wednesday 8AM – 7PM, and Friday 8AM – 2PM.