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New Patients

What to Expect/Bring

Please bring all

  • Medications

  • Insurance cards

  • Picture ID

  • Proof of household income (if applicable)

  • Prior medical reports if you have them (if you are a referral)

Billing

At Rapides Primary Health Care Center every effort is taken to assure that our fees for services are among the lowest and affordable in the community.

We accept third party payments from Medicaid, Medicare, Private Insurance and Self-pay. We also accept cash, checks and all major credit cards. In addition, we accept sliding fee scale based on income and family size.

Documentation

Required proof of Income: (not less than six weeks old)

  • Current pay stub

  • Unemployment award letter

  • Current W2’s

  • SSI award letter

  • SNAP benefits budget sheet

  • 2 Letters of Proof of Income (One from the provider of the patient and one from the patient)

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Please contact our Billing Department for balances or types of insurance payments accepted.

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Medical Consultation

FAQ

 

What is a FQHC?

A Federally Qualified Health Center (FQHC) is a type of provider which provides quality health care services to the under-insured and insured residents within a certain community. FQHC’s do not discriminate against anyone regardless of their ability to pay for quality health care services.

 

What types of services does RPHCC offer?

We provide Primary Health and Dental Care Services for all age groups. We also provide Behavioral Health Counseling and Enabling Services.

 

Is this a free clinic?

No, we are not a free clinic. We do however, provide services to all individuals regardless of their ability to pay. Our clinic works on a Sliding Fee Scale for the uninsured.

 

Can I schedule an appointment or walk-in?

Calling to schedule an appointment is encouraged to ensure you receive a set date and time. Walk-ins are always welcomed, (based on scheduling and provider availability.)

 

What type of payments are accepted?

We accept third party payments from Medicaid, Medicare, and Private Insurance. We also accept cash, checks and all major credit cards for our Self-Pay patients. In addition, we offer a Sliding Fee Scale based on income and family size.

 

What documents are needed when I arrive for my appointment?

A Louisiana State I.D. (U.S. passport or Driver’s License), social security card, proof of household income and insurance card.

 

What are the hours of operation?

Medical, Dental and Mental Health Hours of Operation – Monday and Thursday 8AM-5PM, Tuesday 10AM – 7PM, Wednesday 8AM – 7PM, and Friday 8AM – 2PM.

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